In this article, we will help you log in to your online Florida EBT Card account to access your Flordia SNAP and Cash Assistance benefits and balance. For help checking your Florida EBT Card balance and online login instructions, continue reading below.
This post will cover:
- What is Florida EBT?
- Florida EBT Card Login
- How to Check Florida EBT Card Balance Check
- How to Contact Florida EBT Customer Service
- Florida EBT Card FAQs
What is Florida EBT?
The Florida EBT Card also called the Florida ACCESS EBT card is used for the delivery of benefits such as Florida Food Assistance (SNAP benefits) and Florida Temporary Cash Assistance program (TCA).
Once you are approved for food stamps or cash assistance, you will receive your benefits each month on a Florida EBT Card.
Florida EBT Card Login
Follow the two steps below to login into your Florida EBT Card account.
If you are a new user of the Florida EBT Card site, you must create a User ID and select a password.
To do so, click on the “First time logging in? Register Here” link to create a User ID and select a password.
Your User ID must consist of at least 4 characters (letters and/or numbers).
Your password must be at least 8 characters in length (letters and numbers) and include all of the following:
- It must have one or more uppercase letters
- One or more lowercase letters
- One or more numbers
- It may also include special characters like $, #, @, !,%,^,&,*,(,) –
In addition, you will be required to provide the following information when you register for an account:
- First and Last Name
- Email Address
- Phone Number
Once you have entered the required information, click on “Register” to continue, as shown below.
Next, you will be asked to create your select security questions. This will help to verify your identity in the future.
Once you have selected your questions and provided the answers, click on “Add” to continue, as shown below.
Go to the Florida EBT website and type your User ID and Password into the box in the middle of the page as shown below.
Next, click on the “Login” link to complete the login process.
If you entered the correct User ID and Password, you will be taken to your Florida EBT Card page.
If you have forgotten your User ID or Password, or you need to unlock your User ID, click on the “Trouble Signing in?” link on the login page above.
You will be taken to a page like the one below.
Select the option that applies to your situation and follow the instructions to either reset your password, retrieve your User ID or unlock your User ID.
Florida EBT Card Balance
Here are the options available to you to check the balance on your Florida EBT Card:
Check Your Balance Online
Logging on to the EBT Card website, as shown above, to check the balance on your card.
Check your Balance by Phone
Also, you can call the Florida EBT Customer Service number (1-888-356-3281) on the back of your card.
After you enter your sixteen (16) digit EBT card number, you will hear your current food assistance or cash account balance(s).
Use an ATM or POS Machine
Additionally, you can check your food assistance or cash account balances at an ATM or Point of Sale (POS) machine.
Locate Your Last Receipt
Finally, you can also check your Florida EBT Card balance by viewing your last transaction receipt.
Your EBT Card balance should be printed at the bottom of your receipt.
I did not receive my EBT Benefits this month. What Can I do?
If your benefits have not been deposited into your EBT card account, please go to www.myflorida.com/accessflorida.
Login to your Florida ACCESS account to learn more.
Note that any unused EBT benefits will roll over each month. Benefits not used will expunge/expire after 365 days.
How to Contact Florida EBT Customer Service
Take advantage of the 24 hours, 7 days a week, Florida EBT Card customer service line. You can call the customer service line for the following reasons:
- To report your card lost, stolen, damaged, or not received in the mail.
- Get the date your benefits will be available in your account each month.
- To know if your benefits have been deposited into your account and get your account balance.
- Hear your last 10 transactions.
- To file a claim if you question a transaction in your account.
- To select or change your PIN.
- If your card does not work.
- To find the nearest location where you can use your card.
- If you have other questions about or problems with your card.
Florida EBT Card FAQs
Here are the most frequently asked questions about the Florida EBT Card:
How do I get Amazon Prime EBT Discount for $5.99?
If you have a Florida EBT Card, you can now sign up for Amazon Prime EBT Discount and get all the great benefits that come with Prime membership, at a fraction of the cost.
The regular Amazon Prime membership is $12.99 a month. However, if you have an EBT Card, you can get Prime Membership for $5.99. That’s over 50% off the regular price.
Given that Amazon is part of the USDA pilot of vendors approved to accept food stamps online for delivery, prime membership is going to be a great thing to have.Sign up for Amazon Prime EBT Discount
To get Amazon Prime Discount at $5.99, click the link above or the image below.
Will I get extra Florida SNAP benefits due to Pandemic?
The Department of Children and Families (DCF) continues to issue emergency food stamps benefits to many SNAP households to help buy food during the COVID-19 pandemic crisis.
In addition, Congress has boosted those allotments by 15% through June 2021.
If your monthly SNAP benefit is less than the maximum SNAP for your household size, you will get a supplemental benefit up to the maximum SNAP amount for your household.
This will be issued for January and February, plus you will get 15% more.
Thereafter, you will get at least 15% more than your usual allotment through June 2021.
If you already get the maximum SNAP benefit, you will get 15% more than the maximum allotment for your household size through June 2021.
Below is the Maximum Benefit Amount, including the extra 15% based on household size:
Household size – Max SNAP/with 15%
1 – $204/$234
2 – $374/$430
3 – $535/$616
4 – $680/$782
5 – $807/$929
6 – $969/$1114
7 – $1071$1232
8 – $1224$1408
Each additional member – +$153/$176
How will I know if I qualify for Extra SNAP Benefits due to the Pandemic?
The Florida DCF has been distributing benefits for current recipients since March 2020.
If you qualify for extra SNAP benefits, you should have already gotten your extra SNAP benefits.
Furthermore, extra SNAP benefits have continued through the first part of 2021.
Benefits were distributed to eligible households for January and February 2021.
For January 2021, extra benefits were paid by January 26, 2021.
Additionally, in February 2021, here’s the schedule:
SNAP recipients who get their monthly allotment between the 1st and 9th will receive the monthly maximum allotment around the 10th.
All other families can expect additional benefits to be included as a part of their regularly scheduled benefit allotment.
Also, new Florida SNAP recipients will get additional benefits within two weeks of being approved.
How do I find out how much I get in extra Florida SNAP Benefits?
Unfortunately, the Florida DCF may not send notices to all those eligible for extra SNAP benefits.
To find out if you have received extra food stamps in a given month, check your food stamps balance.
Here’s are two quick ways to find out:
Checking your EBT balance online or by calling (888) 356-3281 (see instructions above)
Also, you can call the DCF’s Customer Call Center at (866) 762-2237 or (850) 300-4323.
Do I have to re-certify to keep getting Florida SNAP?
YES! Although the Florida DCF extended some participants’ eligibility periods during the pandemic, starting September 2020 you must reapply before your certification ends to keep getting benefits.
Be on the lookout for a notice from DCF telling you about when and how you can recertify for SNAP benefits.
What Farmers Markets Double Florida SNAP EBT Money?
You can double your EBT money in select Farmers Markets across the state of Florida.
The program is called fresh access bucks.
Currently, there are 50 farmers markets in the state participating in the program.
Here’s how it works:
- When you visit Double EBT Farmers Markets in Florida, locate the information tent.
- At the information tent, you will swipe your EBT card and receive twice the dollar amount in tokens to spend at the market.
- For example, if you swipe your card for $10, you’ll receive $20 in tokens to spend at the farmers market.
- The farmers’ markets participating in this program will match your EBT card spending up to $40.
- You get lots of delicious food at half the cost. That’s a strong reason to buy your food at these markets.
Click here to see the list of farmers’ markets participating in the program.
The video below does a great job of explaining how the Fresh Access Bucks program works.
Does Florida have a New EBT Card?
Yes, Florida has a new EBT Card. The old Florida EBT cards began expiring on April 30, 2015.
However, there is nothing you have to do to get the new card.
Also, you have to wait for your old card to expire, before a new one can be mailed to you.
The image below shows images of the old and new cards.
Here’s what you need to know about the new and old card:
Your old card will expire on the last day of the month/year that is shown on the front of your card.
Look for the “Good Thru” date on the front of your card for this date.
You should receive your new card by approximately the 20th of the month that your card is scheduled to expire.
However, After you complete your first transaction with your new card, the old card will automatically be deactivated.
You may cut your old card in half and throw it away.
Lastly, if your new card does not arrive as expected, Call the EBT Customer Service at 1-888-356-3281 and speak to a customer service representative.
Florida EBT Card Login and Balance Summary
Here’s the bottom line:
If you are a new user of the Florida EBT Card site, you must create a User ID and select a password.
However, if you are an existing user, visit the Florida EBT website and type your User ID and Password into the box provided to login to your account.
Once logged in, you can check your card balance, transaction history and set up alerts.
There are four ways you can check the balance of your Florida EBT card.
You can log in online and check the balance on your card.
Also, you call the Florida EBT Customer Service number (1-888-356-3281) on the back of your card.
Additionally, you can check your EBT card balance at an ATM or Point of Sale (POS) machine.
Lastly, you can also check your Florida EBT Card balance by viewing your last transaction receipt.
We hope this post on Florida EBT Card Login and Balance was helpful to you.
If you have any additional questions about your Florida EBT, P-EBT, or Florida Food Stamps, please leave those in the comments section below.
Also, be sure to check our other post on:
Florida EBT Frequently Asked Questions (FAQs)
Free Admission with Florida SNAP and Cash EBT Card